In The Supervisor’s Role as Trainer & Coach, you'll learn...
- To make on-the-job training super effective
- How to know when training is the answer and when it is not
- The best way to follow up with employees to make sure new knowledge is being applied
- To share your successes and mistakes and benefit your team
- How to set clear learning objectives
- The most effective methods for dealing with reluctant learners
Superior knowledge and experience don’t always translate into the ability to teach others. And though the role of trainer is one of the most important duties you fill as a supervisor, there’s a good chance you’ve never had any training in it. It’s perfectly normal—despite being a crucial part of your job, a manager’s role as teacher is often overlooked.
And that’s exactly why you need The Supervisor’s Role as Trainer & Coach. This fun and informative one-day seminar is jam-packed with proven strategies and expert techniques to help you train your staff more effectively, improving their efficiency and making you a better overall manager.
It’s a simple formula: A well-educated staff is a good staff. And the key to a well-educated staff is good training and coaching from management. But, too often good supervisors overlook this vital part of their job and leave their staff to their own devices … struggling to learn through trial and error. Not only is this a huge time-waster, but it also doesn’t allow you to transfer knowledge you’ve gained through experience.
And that’s exactly why you can’t afford to miss this fun and entertaining one-day seminar. It gives you the strategies you need to share your knowledge and experience with your staff, making them more effective right away. Don’t wait, sign up now!
Program hours: 9:00 am – 4:00 pm
Click on a session title to view details
Session 1: The supervisor’s role as teacher+
- The most common teaching mistakes most supervisors are making today!
- Does your on-the-job training feel like discipline or helpful learning? How to recognize the difference
- Have you been crystal clear or clear as mud? Top techniques for improving clarity
- How do you know that your employees understand what you’ve taught them?
- Training reinforcement: How much is too much? How little is too little?
Session 2: The fundamentals of training+
- The role of training—how improved skills on your part lead to improved performance from your employees
- Spotting areas of weakness in your staff—and how to design training to address it
- Common barriers to learning and how to get around them
- Different learning styles and how to adjust your training to each person
- 4 motivation killers to avoid at all costs
Session 3: Training and coaching 101: Your role as a supervisor+
- Why coaching is more important than ever in today’s diverse workplace
- The role training plays as both a management skill and a management style
- Sharing your experiences: How your successes and mistakes benefit your team
- When to handle the training and when to delegate it to someone else
- Seamlessly integrating tutoring into your current management style
Session 4: Providing effective feedback+
- The real purpose of feedback: Helping your staff understand where they stand in relation to expected results
- Getting your point across: Sharing information and observations in a way that will get results
- 5 strategies for criticizing in a constructive, rather than destructive, manner
- How to gently criticize sensitive or easily discouraged team members
Session 5: Engaging your staff—keeping them interested and motivated during training+
- Building emotional connections between your employees and training opportunities
- Finding personal motivators: 5 tips for engaging less than-enthusiastic employees
- 3 tips for improving employee buy-in
- Creating tangible and measurable rewards for training and coaching
Session 6: Encouraging continuing learning and skill development+
- 3 ways to make sure your staff understands not just the how but the why of continuing education
- How-to’s for setting clear learning objectives
- Measuring skill development in your staff
- Encouraging an environment of continued learning and improvement
Session 7: Dealing with reluctant learners+
- Expert strategies for overcoming reluctant learners
- 4 ways to deal with a know-it-all
- Redirecting the attention of participants who are daydreaming
- How to establish and maintain control of a coaching session