$399.00 per person
$349.00 for 4 or more
Call us: 1-800-873-7545
In The Workshop for Personnel/HR Assistants, you'll learn...
- Where to find the best employees for your organization, from job postings to classified ads
- What you can and can’t ask when interviewing likely job candidates
- What to look for in every application and resume you read … both positive and negative aspects
- How to create detailed job descriptions that accurately portray what your organization expects
- And much more
The personnel/HR assistant is on the front lines every day in a unique position to control the organization’s legal liability in its employment policies and management practices. Here’s the training that will help them do their jobs more effectively and avoid costly employee claims and legal problems.
WORKSHOP AGENDA
Program hours: 9:00 am – 4:00 pm
DAY 1
Click on a session title to view details
Session 1: Your role in HR+
- How HR departments have evolved from personnel outcasts to companies’ most crucial management partners
- Why HR sets the tone for your entire organization
- How to translate your organization’s mission into every HR function
- The ABCs of managing valuable human resources
- They’re looking to you: 5 main roles you must fulfill as an HR professional in today’s workplace
Session 2: What you must know about HR and the law+
- Measure your organization against a checklist of legal hot spots
- How to avoid discrimination—and how to respond to EEOC charges you may face anyway
- Handling employees’ medical issues: When and how to use the FMLA
- What the law says about an employee’s right to privacy, both on and off the job
- Compliance with federal employment laws may not be enough: What you must understand about state regulations
- Is pre-employment testing—including random drug screening—worth the risk?
- Understanding laws that protect older workers, the handicapped and women—and creating policies that enforce those laws within your organization
- How to comply with government reporting requirements
Session 3: Administering compensation and benefits +
- Understanding how the difference between exempt and nonexempt employees can affect your organization
- What the law says about overtime and how to document wages
- 20 points that will help you determine whether you’ve hired an employee or an independent contractor
- How unemployment compensation works and who’s eligible to receive it
- Understanding post-employment compensation such as COBRA and ERISA
- How to keep up with the constant barrage of options in benefits, insurance and retirement plans
- How to administer an effective employee assistance program—and how to recognize employees who would benefit from it
Session 4: Honing your employee relations skills+
- Get new hires off on the right foot with effective employee orientations
- Why the best companies welcome employee ideas—and how to set up and run an effective suggestion plan for your organization
- 10 proven methods for keeping employees motivated
- How to set measurable performance standards, then evaluate employees fairly and effectively against them
- The essential elements that help employees improve their performance
- When you must discipline: A checklist for managing negative reactions
- How to handle employee conflict and keep it from spreading to others
- Why communication skills are crucial in your job—plus tips on how to work with difficult people
Session 5: Keeping good records+
- How to determine what information you need in employees’ personnel files and how long you must retain it
- Keeping records confidential—who can know what and when?
- Make no mistakes: How to avoid record-keeping errors that could land you in legal hot water
- Vital steps to take to comply with governmental paperwork requirements, including OSHA and workers’ compensation
- Simplify some of your most important HR tasks with handy personnel forms
DAY 2
Click on a session title to view details
Session 1: Finding and hiring the best employees+
- Tips for writing winning job ads that attract top-notch applicants
- The major sources for recruiting employees and the pros and cons of each
- How to create job application forms that will give you complete—and legal—information
- Cut through resume hype with these hints for reading between the lines
- 4 elements you should include to create a complete and effective job description
- The do’s and don’ts of using temporary agencies
- How to improve your interviewing success by asking the right questions—and how to avoid the wrong ones
- Conducting background checks: Proven techniques for getting candid information
- How to evaluate your candidates and, finally, select the right person to fill the job
Session 2: When termination is your only option +
- Important ways to keep the situation under control when you have grounds for immediate dismissal
- A questionnaire to use to determine whether you should relieve a difficult employee of his or her responsibilities
- Step-by-step guidelines for professionally conducting a termination meeting
- They’ve been bad; you must be good—important follow-up you must do once you’ve dismissed a problem worker
- The most common mistakes managers make when they terminate employees—and how to avoid them
- How to shield your organization from wrongful discharge suits
Session 3: Your role as policy maker+
- 4 key rules that will help you enforce personnel policy without ending up in court
- Should you establish written employee discipline and grievance procedures? The pros and cons to consider
- How to create an employee manual that clearly and effectively communicates your personnel policies
- Deciding which policies to include in the manual, how much information employees need and how to word policies to avoid legal liability
Session 4: Ensuring and enforcing workplace safety+
- How to understand safety issues and regulations, then interpret them for your organization’s employees
- How to spot the warning signs of a potentially violent workplace situation
- Emergency! How do you react? Plus, how to avoid actions that typically escalate an already traumatic situation
- What you should do to help employees after a difficult workplace incident
- How to recognize the signs of employee burnout—and steps you can take to relieve stress in the workplace
Session 5: Your future in HR +
- The growing role of computers in tracking employee data, claims processing and government reporting functions
- How to sharpen your business writing skills to create clear and effective reports, memos and letters
- Proven techniques for managing time and priorities while juggling your multiple HR roles
- Why it’s important to take advantage of your organization’s training opportunities to improve your skills and knowledge
- The benefits of creating networking opportunities with your fellow human resources professionals
- CPE Credits: 12
- Field of Study: Business Law
- NASBA #: 107691
