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Very informative and very positive. Worth my time and money. – E. Ferreira
Workshop was wonderful! Today was the best training I’ve attended! – F. Milks
I think this material is highly valuable. I appreciate all the resources. – T. Wasser
It was very empowering. I can’t wait to apply what I learned today. – W. Black
Great activities. Realistic and very interactive. Helpful on many levels. – W. Littlefield
$199.00 per person
$149.00 for 4 or more

In Breaking Bad Communication Habits, you'll learn...

  • The traits all great communicators use to appear confident
  • Why active listening is as important in great communication as speaking or writing
  • The pitfalls of using negative or passive language
  • How to avoid using vague or unclear language
  • To watch your tone so you don’t come off as passive-aggressive or antagonistic
  • To eliminate clarity-killers in all your communication

Has confusion or a lack of clarity ever put you in a bind? Have you ever found yourself having to go back again and again to clarify instructions? Or found that despite your best efforts people just don’t seem to understand what you’re driving at? You’re not alone.

Believe it or not, you’re probably making a ton of communication mistakes right now. You can’t afford to stay stuck in a rut, making the same communication mistakes over and over again. And that’s exactly why you can’t miss this vital career-enhancing training session. Let us help you stop these problems before they start.

Even if you consider yourself a good communicator, you’re probably committing some cardinal sins without even realizing it. This one-day session helps you identify and eliminate things you’re doing wrong that negatively affect your communication. Register for this powerful communication seminar today and start reaping the rewards tomorrow!




    SkillPath Training Information

    SkillPath Seminars offers the following course: Breaking Bad Communication Habits

    Click on the link below for more information. http://www.skillpath.com/index.cfm/training/seminar/topic/Breaking-Bad-Communication-Habits



    WORKSHOP AGENDA
    Program hours: 9:00 am – 4:00 pm

    Click on a session title to view details
    Session 1: The basics of good communication+
    • What is good communication? Why is it important?
    • What makes a good communicator—shared traits among successful communicators
    • Presenting a professional image in all your communications
    • The importance of two-way dialogue and feedback
    • Projecting confidence and assertiveness in all of your communications
    Session 2: Communication mistakes everyone makes and how to avoid them+
    • The difference between just sending your message and communicating
    • Credibility killers and how to avoid them
    • Getting past the need to be right and avoiding passive-aggressiveness
    • Neglecting common courtesy: How “please” and “thank you” can make a world of difference
    • Chronic negativity and how to overcome it
    Session 3: Listening: An often overlooked aspect of communication+
    • Why you’re an inefficient listener—you’re not hearing as much as you think you are
    • Active listening techniques to ensure you’re hearing what is actually being said
    • Questions: What to ask to clarify an unclear message
    • How to avoid spacing out when discussing uninteresting topics
    • Identifying supporting elements and anticipating points and objections: Real strategies to make you a better listener
    Session 4: Communication clarity killers+
    • Vague or unclear language—simple errors that can lead to huge headaches
    • The dangers of using negative or passive language
    • Failing to take your intended recipient’s perspective and point of view into consideration—a surefire recipe for misunderstanding
    • Beating around the bush—strategies to help you deliver negative or unpopular messages with clarity
    Session 5: Email communication: Sending the right message+
    • The secrets of successful email communication
    • Tone in email messages—how to make sure you’re not being misinterpreted
    • Subject lines are headlines: Writing effective headers to grab and inform the reader
    • Specifying the desired response: Providing clarity to avoid questions later
    • Formatting your email so that important points stand out
    Session 6: Nonverbal communication+
    • Body language and its impact on your message
    • Five common nonverbal mistakes everyone makes
    • Keeping your emotions in check, even when you’re close to losing control
    • Eye contact, posture and other vital but often overlooked nonverbal communication elements
    • Why signals are often misread and how to avoid misinterpretation


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