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Administrative professionals are expected to wear many hats--and rarely find the time to take care of themselves. If you’re a busy administrative assistant, receptionist or front desk person, you’ll find energizing solutions to your daily dilemmas right here. There are tips on becoming a master project manager, ways to organize yourself and your boss, strategies for dealing with difficult situations and difficult people (even when it’s the boss!), tune-ups for your verbal and written communication skills and most important, the “how-to’s” for gaining respect and credibility from those who count. Give your self-confidence and your career a boost today.

Administrative Support Training: Seminars
 
The Administrative Assistants Conference
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The Extraordinary Administrative Professional
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The Indispensable Assistant
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Business Grammar & Proofreading
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Business Writing and Grammar Skills Made Easy and Fun!
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Copywriting for the Digital World
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The Copywriter’s Workshop
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CAL/OSHA Workplace Safety Outreach
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Cal/OSHA Workplace Safety: 30-hour General Industry Training
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FMLA Compliance Update
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HR Law
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Managing Human Resources
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OSHA Workplace Safety Outreach
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OSHA Workplace Safety: 30-hour General Industry Training
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Payroll Law
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Assertiveness Skills for Managers & Supervisors
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Coaching and Mentoring Skills for Leadership Success
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Coaching and Teambuilding Skills for Managers and Supervisors
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Dealing Effectively With Unacceptable Employee Behavior
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Excelling as a Highly Effective Team Leader
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Excelling as a Manager or Supervisor
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How to Excel at Managing and Supervising People
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How to Successfully Make the Transition to Supervisor
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Improving Employee Accountability
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Leadership & Management Skills for Women—Enhanced Two-day Training
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Leadership & Management Skills for Women—One-day Workshop
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Management & Leadership Skills for First-time Supervisors & Managers
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The Complete Course on How to Supervise People
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The Conference on Leadership Development and Teambuilding
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The Managers and Supervisors Conference
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The Supervisor’s Role as Trainer & Coach
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Getting the Most From Microsoft® Excel®
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One-day Advanced Training for Microsoft® Excel®
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Two-day Workshop on Advanced Microsoft® Excel® Techniques
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Breaking Bad Communication Habits
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Conflict Management Skills for Women
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Developing Your Emotional Intelligence
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Essential Skills of Dynamic Public Speaking
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How to Become a Better Communicator
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How to Communicate With Tact, Professionalism and Diplomacy
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Organization Skills for the Overwhelmed!
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Sparking Innovation and Creativity
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Strengthening Your People Skills in the Workplace
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The Complete Two-day Seminar on Communicating With Tact and Professionalism
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The Conference for Women
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Fundamentals of Successful Project Management
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Managing Multiple Projects, Objectives and Deadlines
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Project Management for the Accidental Project Manager
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Digital Marketing Boot Camp
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Social Media Marketing
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The Social Media Marketing Conference
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Administrative Support Training: Webinars
Breaking Bad Communication Habits
07/18/2018 View Description
Interviewing Tips: Weeding Out Bad Hires
07/19/2018 View Description
How to Use Microsoft® Excel® PivotTables to Easily Analyze Data
07/20/2018 View Description
Workplace Conflict Resolution for Managers and Supervisors
07/23/2018 View Description
Leadership Skills for Administrative Professionals
07/24/2018 View Description
Records Retention & Destruction for Human Resources
07/25/2018 View Description
Managing Chaos & Pressure at Work
07/26/2018 View Description
Using Social Media to Improve Customer Service
07/27/2018 View Description
PowerPoint® Design Techniques
07/30/2018 View Description
How to Be Prepared for an OSHA Inspection
07/31/2018 View Description
Developing Trust and Respect in the Workplace
08/01/2018 View Description
The Basics of Effective Project Management & Execution
08/02/2018 View Description
How to Give Effective Performance Reviews
08/03/2018 View Description
Mastering the Art of Coaching and Teambuilding
08/06/2018 View Description
Maximizing the Use of Excel® Dashboards
08/07/2018 View Description
Fundamentals of Paid-Time-Off Policies in Today’s Workplace
08/08/2018 View Description
How to Handle Emotionally Charged Situations in the Workplace
08/09/2018 View Description
The Keys to Delegating Effectively
08/10/2018 View Description
Thinking on Your Feet: How to Speak Intelligently at a Moment’s Notice
08/13/2018 View Description
The Basics of Finance: A Crash Course for Non-financial Professionals
08/14/2018 View Description
Time Management Power Tips
08/15/2018 View Description
Business Writing Essentials
08/16/2018 View Description
How to Legally Terminate People With Attitude Problems
08/17/2018 View Description
Managing the Front Desk
08/20/2018 View Description
Getting Results Without Authority
08/21/2018 View Description
How to Effectively Supervise Off-site Employees
08/22/2018 View Description
Handling Personality Clashes in the Workplace
08/23/2018 View Description
Mental Illness & Depression Under the ADA
08/24/2018 View Description
Finding Balance in Your Workday
08/27/2018 View Description
Bulletproof Documentation
08/28/2018 View Description
Data Mining Made Easy
08/29/2018 View Description
Secrets of Clear Communication
08/30/2018 View Description
How to Create a Payroll Procedures Manual
08/31/2018 View Description
Critical Thinking & Problem-solving Skills
09/04/2018 View Description
Building Better Team Communication
09/05/2018 View Description
Confidence & Assertiveness Skills for Women
09/06/2018 View Description
Telephone Skills for Customer Service and Sales Professionals
09/07/2018 View Description
Managing With Resilience and Mental Toughness
09/07/2018 View Description
The Essentials of Front Desk Safety & Security (11:00 am CST)
09/10/2018 View Description
The Essentials of Front Desk Safety & Security (1:00 pm CST)
09/10/2018 View Description
The Essentials of Front Desk Safety & Security (3:00 pm CST)
09/10/2018 View Description
Active Listening Techniques for Effective Communication
09/12/2018 View Description
Success Strategies for the Introverted Leader
09/13/2018 View Description
Time Management: Tips for Getting Hours Back in Your Day
09/14/2018 View Description
The Business Grammar “Crash Course” (11:00 am CST)
09/17/2018 View Description
The Business Grammar “Crash Course” (1:00 pm CST)
09/17/2018 View Description
The Business Grammar “Crash Course” (3:00 pm CST)
09/17/2018 View Description
Mastering Microsoft® Outlook®
09/18/2018 View Description
Untangle the Triangle: FMLA, Workers’ Comp and ADA
09/19/2018 View Description
The Essentials of Facebook® Marketing
09/19/2018 View Description
Setting Clear Goals & Performance Expectations for Employees
09/21/2018 View Description
Defeating Negativity in the Workplace
09/24/2018 View Description
The Essentials of Management for First-time Managers
09/25/2018 View Description
Exempt Vs. Nonexempt: Understanding FLSA’s Employee Classification Standards
09/26/2018 View Description
Top 10 Mistakes Managers Make and How to Avoid Them
09/26/2018 View Description
Mastering Excel® Functions & Formulas (11:00 am CST)
09/27/2018 View Description
Mastering Excel® Functions & Formulas (1:00 pm CST)
09/27/2018 View Description
Mastering Excel® Functions & Formulas (3:00 pm CST)
09/27/2018 View Description
Clear and Confident Communication Skills
09/28/2018 View Description
Sales & Use Tax
09/28/2018 View Description
Administrative Support Training: Resources
12 Secrets to High Self-Esteem - CD
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12 Secrets to High Self-Esteem - CD
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3003 Ideas in a Box
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50 Best Access® 2007 Tips, Tricks & Techniques
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50 Best Access® 2007 Tips, Tricks & Techniques
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