Managing the Front Desk overview:
Is there any job in your organization as difficult, stressful and frustrating as yours—managing the front desk? The rude visitors … endless calls … paperwork coming from every which direction … some days it’s enough to make you want to throw up your hands and scream “I surrender!” Fortunately, there is a better option—attending this real-world Webinar and learning proven techniques for making your job easier, less stressful and—yes—even enjoyable!
If you could solve the biggest problems you face at the front desk, what would they be? The demanding salespeople who try to get through the “gate” … the millions of details you have to juggle … the irritating people you feel like telling off, but can’t? Join us for one eye-opening hour and learn solutions to these issues along with the hard skills you need to handle the insanity of the front desk calmly and professionally.
Here’s a preview of what you’ll learn:
- How to handle your all-important role as gatekeeper with poise and polish
- 10 things you can do to immediately put visitors at ease … even when they have to wait
- Yes, you can establish your authority and still be gracious … even with the vendor who won’t take “No” for an answer!
- 8 great ways to handle difficult people and situations … without getting upset or hurt
- The secret to remaining calm … even in the midst of craziness!
- Too many details to manage? Here’s an easy system for making sure none of your many to-do items slip through the cracks
- Do others see you as a professional? Here’s how to ensure that your words and actions make it clear you are
- How to create a work environment that supports you and represents your company well
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What if your whole department could attend?
They CAN, and it costs you nothing extra!
When you sign up for a SkillPath Webinar, your registration fee entitles you to one Webinar connection. A single connection covers unlimited participants, so buy as many connections as you need for multiple locations—the number of people joining you to learn on each connection is up to you! The convenience of concise training dealing with important business issues presented right in your own office or conference room—and for one low price—simply can’t be beat. You can count on SkillPath to present only the most up–to–date skills you can use right away to take the next step up your career ladder.
Unique benefits of SkillPath Webinar training
- Train as many people as you like. Your registration fee covers one Webinar connection. Any number of people can join you … 1 … 10 … your whole department. It’s up to you!
- You don’t have to leave your office. The entire training session is conducted from the convenience of your desk or meeting room.
- No fancy technology required. A high–speed Internet connection is all the equipment you need. Just log in and start learning.
- No wasted time. Our compact, one–hour sessions fit into the busiest of schedules. In no time, you’re back on the job using the wealth of relevant information you gained.
- Gain the insights and views of leading experts. Our trainers are hand–picked for their knowledge, experience and ability to deliver an enormous number of drilled–down skills in a short period of time.
- You have nothing to lose. Give us an hour and we’ll show you just how effective SkillPath Webinar training is. We promise you’ll be satisfied—even jazzed—about the new learning experience. Or your money back.