Active Listening Techniques for Effective Communication overview:

It’s easy to spot a poor listener, isn’t it? When you’re trying to connect with them, they fiddle with papers, type, look out the window or interrupt. Invariably, they come back a few days later asking for a recap. No wonder they have so many problems on the job! Discover how to be an effective, active listener in this audio conference—learning tips and strategies taught exclusively here.

Active listening is hard work at first. But it is so worth it—nothing improves work relationships faster. In just one hour, learn how to stop “mind drift,” restate and clarify, respond with empathy, listen more than talk, understand underlying feelings and much more. Enroll now in this audio conference and learn active listening techniques that will make you a better communicator and all-around more effective.

• Defining a good listener
• Understanding the 4 steps to active listening
• Identifying the actions that encourage active listening
• What interactive listening is and why you need to add it to your communication skill set
• The 6 keys to effective listening
• How to listen between the lines to really hear the speaker’s message