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Very informative and very positive. Worth my time and money. – E. Ferreira
Helpful information to use both in personal and professional situations. – J. Burow
Excellent resource for any new employee in the corporate world. – J. Hatala
I think this material is highly valuable. I appreciate all the resources. – T. Wasser
It was very empowering. I can’t wait to apply what I learned today. – W. Black

The Essentials of Front Desk Safety & Security overview:

As a front desk professional, you’re expected to handle a variety of situations, in person and on the phone. And in this day and age, there’s no telling how serious a security threat you may find yourself up against.

Unwanted visitors … irate clients … even bomb threats or suspicious packages—these are only a few of the possible safety issues you must be able to handle. If you’re unsure how to respond in these situations, you can’t afford to chance it. After all, your life and the lives of your co-workers, customers and visitors are at stake.

That’s why we’ve created The Essentials of Front Desk Safety & Security. You’ll walk away from this Webinar with the knowledge and skills to protect your organization’s front line and yourself. You’ll master proven strategies for spotting and correcting weaknesses in front desk procedures; dealing with emotionally unstable visitors; and handling fires, bomb threats and medical emergencies. Give yourself the peace of mind that comes from knowing you’re well prepared to handle any situation that arises.

In this critical one-hour program, you’ll learn:
  • How to spot and correct potential safety risks at the front desk
  • Procedures for screening visitors and controlling the flow of front door traffic
  • Tips that will help you project a confident and authoritative image
  • Why it’s so important to trust your intuition
  • Strategies for screening incoming mail and packages
  • How to respond to a variety of emergency situations, from medical emergencies to fires
  • Top strategies for recognizing and defusing problem behavior


    SkillPath Training Information

    SkillPath Seminars offers the following course: The Essentials of Front Desk Safety & Security

    Click on the link below for more information. http://www.skillpath.com/index.cfm/training/audioWebinar/topic/Front-Desk-Safety-Security


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    What if your whole department could attend?
    They CAN, and it costs you nothing extra!

    When you sign up for a SkillPath Webinar, your registration fee entitles you to one Webinar connection. A single connection covers unlimited participants, so buy as many connections as you need for multiple locations—the number of people joining you to learn on each connection is up to you! The convenience of concise training dealing with important business issues presented right in your own office or conference room—and for one low price—simply can’t be beat. You can count on SkillPath to present only the most up–to–date skills you can use right away to take the next step up your career ladder.

     
    Unique benefits of SkillPath Webinar training
    1. Train as many people as you like. Your registration fee covers one Webinar connection. Any number of people can join you … 1 … 10 … your whole department. It’s up to you!
    2. You don’t have to leave your office. The entire training session is conducted from the convenience of your desk or meeting room.
    3. No fancy technology required. A high–speed Internet connection is all the equipment you need. Just log in and start learning.
    4. No wasted time. Our compact, one–hour sessions fit into the busiest of schedules. In no time, you’re back on the job using the wealth of relevant information you gained.
    5. Gain the insights and views of leading experts. Our trainers are hand–picked for their knowledge, experience and ability to deliver an enormous number of drilled–down skills in a short period of time.
    6. You have nothing to lose. Give us an hour and we’ll show you just how effective SkillPath Webinar training is. We promise you’ll be satisfied—even jazzed—about the new learning experience. Or your money back.
     
    WEBINAR
    The Essentials of Front Desk Safety & Security
    March 23, 2017
    Webinar event plus CD-ROM recording*: Just $298.00
    Webinar event: Just $199.00
    Webinar recording*: Just $199.00
    * Each of our LIVE webinars is recorded and may be purchased when you register for a LIVE event. CDs are available 14 – 21 days after the event.
    Conference Start Times

    2:00 pm Eastern
    1:00 pm Central
    12:00 pm Mountain
    11:00 am Pacific
    10:00 am Alaskan