Most likely, you've recently realized the events in your life haven't gone as you'd hoped. Have you lost control somewhere along the way? Unexpected events or changes have a powerful impact on our lives. We all face challenging situations practically every day. This book shows you how to handle the changes that make the difference in your life. Read more...

Are you on the Tact Track? Do you conduct MOSAICS meetings? Do you have the GIFT to get AHEAD? Masterful communicator Deborah Shouse has created these active acronyms and many more common-sense devices to help you learn, remember and apply her powerful principles of polished and poised communication. Read more...

In this on-target audio presentation, you’ll encounter people who are very much like those you work with every day—some are very good at interpersonal office communication; others aren’t at all. Along the way, you’ll learn what it takes to be an ELECTRIC communicator. Read more...

How to Master the Skills of Assertiveness, Credibility and Persuasion! When you master the amazing skills of the greatest communicators you will achieve greater success in every area of your life. Contains: six audio CDs Read more...

While unmanaged conflicts, disagreements and out-of-control emotions can harm your important working and personal relationships, effectively managed conflict can actually promote cooperation and build stronger relationships. You’ll learn how to get a handle on the feelings of anxiety and anger that can sabotage your ability to deal effectively with conflict, how to keep disagreements from getting out of hand and how to negotiate resolutions when they do. The bottom-line result is greater harmony, more enthusiasm and increased productivity. Read more...