Corporate Strategies by SkillPath
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In Managing Virtual and Remote Teams, participants will learn...

  • How to manage remote and virtual employees and teams
  • The essential fundamentals and cutting-edge strategies for capitalizing on this powerful, focused and productive group
  • How to avoid the headaches that trip up most remote-based teams
  • The latest on connectivity—from daily e-mail to networking and team teleconferences
  • How to maintain communication skills and rhythm with virtual teams
  • Tools for performance management and remote teams
  • Legal, compliance and accounting issues related to managing remote and virtual teams

Thanks to technology and globalization, more and more organizations have teams dispersed across multiple locations—nationally, internationally and globally. The key to managing remote workers is for leaders to adjust management styles and approaches. This training course is proven to provide practical skills to lead remote employees, virtual teams and mobilized work forces like never before. Leaders will learn techniques and methods to effectively motivate and manage virtual and remote teams with success.

Who will benefit from this training

Directors
Managers
Supervisors




    SkillPath Training Information

    Corporate Strategies by SkillPath can bring the following topic to your company: Managing Virtual and Remote Teams

    Click on the link below for more information. http://www.skillpath.com/index.cfm/on-site/training/topic/managing-virtual-remote-teams



    TRAINING AGENDA

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    How to manage remote employees

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    • 19 advantages delivered by SOHO and other off-site work teams
    • How to decide which form of telework is right for your company
    • The element of trust: What it takes to create it and strengthen it
    • Exactly what it takes to plan, propose and launch a new telework program

    How to combine on-site and off-site management styles

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    • How to be a successful off-site employee manager
    • How to identify potential teleworkers and weed out who’s not
    • How to share power and purpose through accountability programs

    Tracking the progress and performance of remote teams

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    • The 4 pillars of telework performance
    • Trouble telltales … what to look for to resolve employee problems early
    • Agreeing on success measurements as a condition of off-site work arrangements
    • How to conduct a program review for overall team performance

    Legal, compliance and accounting issues

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    • Fair employment practices and remote workers’ status
    • Liability and off-site employees
    • OSHA requirements and an off-site employee’s home office
    • Safety considerations for home offices and how to recommend them

    Coaching and supporting team members remotely

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    • What makes coaching from a distance different from normal manager roles
    • How to create teamwork among remote employees
    • Asking instead of reprimanding to get remote workers involved in the solution and improvement process
    • 5 factors for a high-quality, virtual team launch

    Where the work gets done and how to get it there

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    • The SOHO as a low-cost, high-return telework option
    • Determining the kinds of work and where it takes place
    • The truly mobile worker and what that footloose status means to a manager
    • Top telework options and the technology to match

    How to get and stay connected with teleworkers

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    • Network news and views and LAN, WAN, VPN and FTP considerations
    • Matching tech options with the specific needs of employees
    • How teleworkers can get the most from e-mail and voice mail
    • Wireless telecommuting, now and in the future: Digital, PCs, satellite, mobile phones and PDAs

    Close security for your widespread telework operations

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    • 4 options needed for LAN security
    • Lock-and-key for teleworkers’ computers
    • Alternative technologies for company security
    • How to keep remote computers virus-free

    Technical assistance to keep work flowing

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    • How to make the bridge between teleworkers and the company’s IT resources
    • Technical assistance from the Web
    • How to help them deal with downtime

    Top tips for remote employee training

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    • Meeting the teleworker’s technological requirements
    • Tactics for using the Web to deliver training to the field
    • Training expectations from your remote workers
    • Educational options for a scattered workforce

    How to view the job from a teleworker’s perspective

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    • Recognizing individuals and allowing them freedom to shape their jobs to fit themselves
    • Trust from their perspectives
    • Teleworkers are good for the company and they know it
    • Successful strategies for leading the super self-directed

    Proven ways to keep your teleworkers in the loop

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    • How to make meetings one of your strongest operational allies
    • Encouraging communication responsibility in your teleworkers
    • Teaming up … partnering to keep on- and off-site players connected

    Maintaining communication skills and rhythm

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    • Listening, absorbing content and reading between the lines
    • How to communicate effectively using e-mail
    • How to determine the need and set the schedule for face-to-face meetings
    • Feedback … what teleworkers need and how to give it most constructively

    Manager’s guide to remote relationship skills

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    • Caring for and feeding remote relationships
    • Pros and cons of visiting a teleworker’s home office
    • Office politics, office gossip and what they mean to teleworkers

    Conferencing and other group meeting options

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    • Teleconferencing do’s and don’ts
    • Using Web conferencing and whiteboard technology
    • Videoconferencing: What it takes to make it a reality
    • How to modify in-person meeting styles to the virtual meeting format