SkillPath Seminars
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In Precision Thinking and Problem-solving Skills, participants will learn...

  • How to recognize problems and gain the qualities needed to become a problem solver
  • How to assess risk and understand the impact it has on their decision making
  • How to generate solutions and search through the alternatives to choose the right one
  • How to plan and implement solutions and evaluate results

This training course will teach employees to understand the critical thinking process and how it relates to problem solving. They’ll learn how to recognize the value of data collection and analysis when it comes to problem solving and how to use tools such as brainstorming and mind mapping to come up with the best possible solutions.

Your employees will learn how to replace the “reactive” process with “proactive thinking,” and we’ll ensure they understand the seven critical steps to solve virtually any problem. There’s no better way to build an organization of creative, effective problem solvers.

Who will benefit from this training

Any employee within an organization

    SkillPath Training Information

    SkillPath Enterprise Solutions can bring the following topic to your company: Precision Thinking and Problem-solving Skills

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    Problem-solving foundations

    • Identify the qualities of a good problem solver/decision maker
    • Distinguish Quadrant II problems (important/not urgent) from Quadrant I, III and IV problems in order to eliminate crisis management and reactive problem solving
    • The 7 steps involved in the problem-solving process

    Problem identification and analysis

    • Find out how to properly identify a problem that needs to be solved and the critical questions that must be answered
    • How to use a Pareto Analysis to determine which problems to solve and in what order
    • How to contain the impact of virtually any problem encountered
    • Why it’s important to collect data to analyze a problem and why most people want to skip this step
    • Understanding the different types of data that are collected during a problem analysis

    Root cause analysis and monitoring

    • How to perform a root cause analysis
    • Understanding the difference between normal and abnormal process variation
    • How to use a control chart to monitor a process

    Precision thinking skills for the best solutions

    • How to use brainstorming and mind mapping tools to generate potential solutions
    • The 4 methods most commonly used to select the best solution
    • The keys to planning and implementing solutions

    Risk analysis

    • How to perform a risk analysis
    • How to determine risk readiness

    Evaluating results

    • The right way to evaluate the results of a solution
    • What the Shewhart Cycle is and how it applies to problem solving
    • Why it’s important to celebrate success