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In Microsoft® Outlook® 2010 Advanced, participants will learn...

  • Step-by-step instructions for manually recording a Journal entry
  • How to create and modify a distribution list
  • How to find the information fast by filtering messages
  • Tips to organize messages

Most users take advantage of Microsoft Outlook’s great e-mail management features. But Outlook 2010 can do more to help your employees manage time and information. In this training course, they’ll learn how to track work activities using the Journal, set work days and times using the Calendar and modify message settings and formats. They’ll also learn to assign and track tasks, customize the toolbar to suit their needs, sort and find messages and more.




    SkillPath Training Information

    SkillPath Enterprise Solutions can bring the following topic to your company: Microsoft® Outlook® 2010 Advanced

    Click on the link below for more information. http://www.skillpath.com/index.cfm/on-site/training/topic/Microsoft-Outlook-2010-Advanced



    TRAINING AGENDA

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    Tracking work activities using the Journal

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    • How to automatically record a Journal entry
    • Step-by-step instructions for manually recording a Journal entry
    • A technique for modifying a Journal entry

    Setting Calendar options

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    • The right way to set work days and times
    • How to display other time zones
    • Why and how to set free/busy options

    Setting message options

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    • Where to go to modify message settings
    • How to modify delivery options
    • Tips and tricks for modifying message formats
    • Out of office agent
    • How to create and modify a distribution list
    • A quick technique for inserting a hyperlink

    Sharing folder information

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    • How to specify folder permissions
    • Discover how to access another user’s folder
    • How to delegate access to folders

    Managing tasks

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    • How to assign a task to another person in the company
    • How to quickly reply to a task request
    • A quick way to send a task update
    • The right way to track assigned tasks

    Customizing Outlook

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    • Take control of Outlook by customizing the toolbar
    • How to create a new toolbar
    • Techniques to customize the menu
    • How to create a folder home page

    Locating Outlook items

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    • The simple way to sort messages using multiple criteria
    • Quick techniques to find messages
    • How to find messages using multiple criteria
    • How to find the information fast by filtering messages
    • Tips to organize messages
    • Get a handle on junk e-mail
    • What Public Folders are and how to use them