In The Conference on Successfully Managing Remote Workers, you'll learn...
- Practical training for those considering, new to or already overseeing telecommuting and/or other off-site employees
- The essential fundamentals and cutting-edge strategies for capitalizing on this powerful, focused and productive group
- How to avoid the headaches that trip up most outside-the-office teams
- The latest on connectivity—from daily e-mail to networking and team teleconferences
- And much more!
The key to managing remote workers is to change your thinking, adjust your management approach and fit your training to their distinct considerations. This unique conference is designed to do just that. Customize your day by choosing among 15 specialized sessions—each packed with valuable tips and real-world plans. Capitalize on this opportunity to succeed—you’ll come away with proven, practical skills to lead your telecommuters, virtual teams and mobilized work force like never before. Design your day to meet your unique needs. We’ve packed a lot of information into just one day … so feel free to move in and out of these three tracks and 15 dynamic sessions. It’s your conference—don’t miss a thing!
CONFERENCE AGENDA
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Telework: How it should work+
- 19 advantages delivered by SOHO and other off-site work teams
- How to decide which form of telework is right for your company
- The element of trust: What it takes to create it and strengthen it
- Exactly what it takes to plan, propose and launch a new telework program
How to combine your on-site and off-site management styles+
- What you can’t be, what you should be and what you must be as a successful off-site employee manager
- How to identify potential teleworkers and weed out who’s not
- How to share power and purpose through accountability programs
Tracking telework progress and performance+
- The four pillars of telework performance
- Trouble telltales … what to look for to resolve employee problems early
- Agreeing on success measurements as a condition of off-site work arrangements
- How to conduct a program review for overall team performance
Remote work’s legal, compliance and accounting issues+
- Fair employment practices and your remote workers’ status
- They’re off-site, but are you still liable for their workplaces?
- Where does OSHA stand on your employee’s home office?
- Safety considerations for home offices … and how to recommend them
Coaching and supporting team members from afar+
- What makes coaching from a distance different from normal manager roles … and how to handle it
- How to create teamwork among your “lone rangers”
- Asking instead of reprimanding to get your remote workers involved in the solution and improvement process
- 5 factors for a high-quality, virtual team launch
Where the work gets done and how to get it there+
- The SOHO as a low-cost, high-return telework option
- Determining the kinds of work and where it takes place
- The truly mobile worker … and what that footloose status means to you as a manager
- Top telework options and the technology to match
How to get and stay connected+
- Network news and views and LAN, WAN, VPN and FTP considerations
- Matching your tech options with the specific needs of your team
- How teleworkers can get the most from e-mail and voice-mail
- Wireless telecommuting, now and in the future: Digital, PCS, satellite, mobile phones and PDAs
Close security for your widespread operations+
- Four options you need for LAN security
- Lock-and-key for your teleworkers’ computers
- Alternative technologies for company security
- How to keep your telework team’s computers virus-free
Technical assistance to keep work flowing+
- How to make the bridge between your teleworkers and the company’s IT resources
- Technical assistance from the Web
- How to help them deal with downtime
Top tips for teleworker training+
- Meeting the teleworker’s technological requirements
- Tactics for using the Web to deliver training to the field
- Training expectations from your remote workers
- Educational options for a scattered workforce
How to view the job from your off-site workers’ perspectives+
- Recognizing individuals … and allowing them freedom to shape their jobs to fit themselves
- Trust from their perspectives
- Teleworkers are good for the company—and they know it
- Successful strategies for leading the super self-directed
Proven ways to keep your teleworkers in the loop+
- How to make meetings one of your strongest operational allies
- Encouraging communication responsibility in your teleworkers
- Teaming up … partnering to keep on- and off-site players connected
Maintaining communication skills and rhythms+
- Listening, absorbing content and reading between the lines
- How to make your e-mail messages convey the message you intend
- How to determine the need and set the schedule for face-to-face meetings
- Feedback … what they need and how to give it most constructively
Manager’s guide to remote relationship skills+
- Caring for and feeding remote relationships
- Pros and cons of visiting their home office
- Office politics, office gossip … and what they mean to teleworkers
Conferencing and other group meeting options+
- Teleconferencing do’s and don’ts
- Using Web conferencing and whiteboard technology
- Videoconferencing: What it takes to make it a reality
- How to modify your in-person meeting style to the virtual meeting format
