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Six ways to handle an outburst from an emotional team member or co-worker https://t.co/36MavEiKnL #communication https://t.co/YhBJ4eqM7D       |       If a customer habitually treats you and your employees disrespectfully, it might be time to say good-bye. https://t.co/sab2KYSePg #custserv       |       10 things to never say in your first 30 days on the job https://t.co/V33sNix7ye via @FastCompany #careertips       |       New on our blog: When is the right time to fire your customers? https://t.co/y5y4q3yV9N #customerservice #custserv https://t.co/MUOnNHOMar       |       Delivering bad news is one of the hardest things for #managers to do—but these tips will make it easier https://t.co/PDavTAW5dH via @Inc

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Category: "Personal Development/Communication". View all posts.

Do you wish for success, only to watch others get the promotion, the dream job, the new career you wish you had? Do other people seem to get all the breaks while you stay stuck in the same place? You might be stuck in a comfort zone. Success eludes many professionals because they’ve gotten too cozy in their comfort zones. Our comfort zones sometimes keep…


Do you think that you don’t need assertiveness tips in your life? The fact that you’re reading this probably indicates otherwise. Assertiveness, like any other business skill, can be learned, practiced and mastered. But maybe you need convincing first? Try this scenario: You’re buried at work. And your boss keeps giving you added responsibilities and new projects. On the one hand, it’s great that she’s…


People constantly say things like, “I’m so unmotivated,” or “I’m just not a motivated person,” making it almost an explanation for their inaction. They turn it into almost a birth defect, like they can’t help being the way they are. Drawing a connection like this would certainly be handy. But, self-motivation has a deeper connection to the goals you’ve set and how much you want to…


Congratulations! You made it through a tough application and interviewing process, but you came out on top and got a new job. You’re excited and just a bit scared considering you’re getting ready to enter a new chapter in your life. So, what do you do now that you’ve accepted the new job? If you’re smart, it’s not enough just to have a new job….


A weekday afternoon at the ballgame with his buddies sounded like a good idea to Brent. Sun, relaxation, America’s pastime—a picture-perfect respite from his crowded inbox, pesky coworkers and overwhelming projects. So he called in sick that morning. And, just as he planned, he had a fantastic time. That is, until he ran into his boss at a bar after the game and couldn’t explain his…


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