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Category: "Personal Development/Communication". View all posts.
Dan Rose

Whether you’re arguing at work with a co-worker or having a tense negotiation, there are times when you can blow your cool and suddenly find the situation slipping away. For most people, that’s when the adrenaline starts flowing, the blood pressure rises, and the voice modulation breaks down. Now you’re unexpectedly yelling, and at that point, you’ve lost whatever you were trying to get. The key to…


Dan Rose

Do you work with a know-it-all at the office? If so, does this scenario sound familiar to you? Ashley has been doing her current job for three years. She’s an experienced employee and rarely has to ask for help. Her boss has delegated additional projects to her and she’s proud to have completed them all successfully. She’s also filled in for the boss when he’s…


Dan Rose

Did you know that most people are barely listening to a word you’re saying? But, man oh man, they are picking up on your body language big time. It’s estimated that about 55 percent of communication is body language, 38 percent is your tone of voice and only 7 percent are the actual words coming out of your mouth. Using the right body language is…


Dan Rose

“My wife, Mary, and I have been married for 47 years and not once have we had an argument serious enough to consider divorce. Murder, yes, but divorce, never.” — Jack Benny, Comedian (1894-1974) As with any marriage or long-term relationship, conflict with a coworker, supervisor, or manager is inevitable. Managed intelligently, conflict can turn from a hair-raising dilemma to an important building block toward…


Dan Rose

Saying that men and women handle emotions differently is like saying ice is cold. Men and women are just wired differently. There is hardly a man or woman reading this that hasn’t been frustrated by the opposite sex.  We’ve all had a time when we tried to understand the emotional reaction of someone of the opposite gender. Or we tried to get the opposite gender…


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