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#Favoritism in the workplace can be extremely frustrating—especially if you’re not the favorite. Here’s how to deal… https://t.co/UpjdSraRuu       |       5 social media mistakes that could cost you credibility and customers https://t.co/sjToEuK8Zn #socialmedia       |       7 simple leadership habits that will raise the bar at your company https://t.co/Q7wHwHbuZk via @Inc #management… https://t.co/hf7vAYXZ0W       |       New on our blog: 5 of the biggest social media mistakes companies make—and how to avoid them… https://t.co/vqPIQNCEX8       |       Are you driving your boss crazy? Here are some of the top annoyances https://t.co/CRmjoFnNEK via @NST_Insights #worktips #careertips

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Category: "Administrative Support Training". View all posts.

As an administrative assistant, you are a critical bridge between your bosses and your co-workers. In addition, the support you supply to management requires serious skills. To succeed and advance, focus on sharpening the skills most valued by top executives. Without them, you’ll shortchange yourself and potentially miss out on important opportunities. Unfortunately, when it comes to admins, there is a misconception in the business world…


  Handling phone calls takes special skills. The cues we get from body language and facial expressions are absent … making it especially important to really “tune in” to the words and tone. The anonymity of the phone also sometimes gives callers license to be more aggressive than they might ordinarily be. Here are some tips for handling callers: Use a friendly tone      Seminar…


Is your records management system a strategic business tool or a legal risk? No one knows better than you that an effective records management system protects your organization and enhances your department’s performance. Yet, meeting federal regulations AND creating a system that works for you can be complex and confusing. Getting Support for a Records Management System As with any change, expect some people to…


You are the hub of the office — the front line of defense. The first person most people come into contact with and the real face of the company. You are vital, and the impression you make absolutely matters! And you’re also really, really busy. You have to handle a high volume of callers, discovering what — and who — they need, all while juggling…


Information is one of the most vital and strategic assets any organization possesses. Organizing and maintaining this information in a manner that makes it easily accessible on a moment’s notice is a key activity for organizations of all sizes and types. The challenges lie not only in establishing comprehensive recorded information management programs but also in ensuring that all information is captured, filed, saved and…


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