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Six ways to handle an outburst from an emotional team member or co-worker https://t.co/36MavEiKnL #communication https://t.co/YhBJ4eqM7D       |       If a customer habitually treats you and your employees disrespectfully, it might be time to say good-bye. https://t.co/sab2KYSePg #custserv       |       10 things to never say in your first 30 days on the job https://t.co/V33sNix7ye via @FastCompany #careertips       |       New on our blog: When is the right time to fire your customers? https://t.co/y5y4q3yV9N #customerservice #custserv https://t.co/MUOnNHOMar       |       Delivering bad news is one of the hardest things for #managers to do—but these tips will make it easier https://t.co/PDavTAW5dH via @Inc

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In study after study, the one kind of manager employees have the most problems with is the micromanager. It’s not hard to see why. Having your boss breathing down your neck and scrutinizing your every move is frustrating. For most of us, being micromanaged challenges our perception of ourselves and, quite frankly, our confidence. Micromanagers rarely let you make decisions on your own. They constantly…


Ohhhhhh my … you’re back at work after a three-day Memorial Day holiday weekend and you’re finding it rather difficult to stay motivated. For most everyone, Memorial Day is the unofficial beginning of summer and the requisite fun, sun, vacation time and half-days on Fridays at work. This is the time of year when even 55-year olds start feeling like they’re teenagers again and want to…


Today’s great business leaders don’t try to force the old rules of management onto today’s diverse workforce. They don’t try to fit square pegs into round holes. Instead, they actively seek out coaching and mentoring opportunities with employees to lead their teams to success. It’s through mentoring that your most valued employees can realize their full potential and achieve great things for your company. Today’s younger…


Creating a financial budget takes time and effort for any business professional. There are many elements that go into the budgeting process, from formulating the objective, to defining priorities to researching costs. Even for financial professionals, so many variables in budgeting can cause things to fall through the cracks. If you’re not a financial pro, the risk is obviously greater and it’s not uncommon for people…