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Many organizations say they care about employee engagement, but their actions speak louder than words. #management… https://t.co/aCS31XWMFx       |       Try turning one unnecessary meeting into an email instead. https://t.co/VZe3K7ivxT via @TheMuse #timemanagement #productivity       |       Want to gain trust and a deeper commitment from your team? Try managing like a coach. #managelikeacoach #SkillPath… https://t.co/zXj2FEEOKa       |       https://t.co/Jg5XnFTMbV       |       Happy employees are more engaged, loyal and productive so why wouldn't you do everything you could to make sure the… https://t.co/RvxPjytEej

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Dan Rose

Customer service excellence has always been a goal of most companies, even back in the “old days.” It’s hard to believe today, but it really wasn’t that long ago when shopping at “brick and mortar” stores was about the only kind of shopping that you could do … outside of ordering something by phone out of a catalog. (Raise your hand if you remember getting…


Cameron Bishop

Workplace change can be scary. For most people, speaking in public can trigger angst. To others, meeting your new boss for the first time might have you losing sleep in nervous anticipation. However, for everyone, stress and anxiety are normal reactions to uncertainty. But the pioneer qualities of determination and flexibility can help you shake off those feelings. And, they are the key to creating…


Brenda Smyth

    If you’re a manager, your job is to oversee the work of other people. We all know that sounds a lot more simple than it really is. That’s because people and projects are complicated … and always evolving. Now consider coaching … first from a sports perspective. If you’ve ever played sports, you…


Dan Rose

Well, it’s almost New Year’s Eve and if you’re like many Americans, you’ll put pressure on yourself to whip up some resolutions for 2018 by the time the ball drops in Times Square. And, if you’re like most of those Americans, you’ll probably have broken them all by Martin Luther King’s birthday. So what is it about New Year’s resolutions that makes them so hard…